Frequently Asked Questions

Wax play is a form of sensory play where warm, melted wax is poured onto the skin to create controlled sensations of heat, anticipation, and release. You need a body-safe candle formulated for skin contact — never a household candle. Start with a low temperature like our 50°C Violet, read our beginner’s guide, and have a conversation with your partner about boundaries before you begin.

Yes — when you use a body-safe wax play candle with a controlled melting point. Our candles range from 50°C to 75°C, all made from a natural soy-paraffin blend. Start at 50°C where the sensation feels like warm bathwater. Read our safety and aftercare guide for body area maps, distance charts, and the full safety protocol written by our sexologist.

Start with the lowest: 50°C gives soft, silky warmth and 55°C is slightly deeper, and both suit a first experience. 60°C and 65°C are for when you already know how your mind and body respond, and 70°C and 75°C are for experienced players only. Always move up slowly.

You can absolutely practice wax play solo. Many people enjoy the ritual of self-pouring on arms, legs, or chest as a meditative, sensory experience. Start with easily reachable areas and keep the candle at a low temperature. Our 50°C Violet and 55°C Ocean Green are both well suited for solo sessions.

A body-safe candle, a dark towel or sheet to protect your surface, a cool damp cloth for contrast and comfort, a lighter, and a soothing moisturiser for aftercare. Most importantly, have a conversation about consent and boundaries first. Our beginner’s guide has a complete first-session checklist with step-by-step instructions.

Yes. Wax play involves fire and hot wax and always carries a risk of burns, even with a candle made for skin. To lower it, start with the lowest temperature, test a drop on the inside of your forearm, begin high above the skin and come closer slowly, let each layer set before adding more, and keep wax away from the face, mucous membranes and broken, irritated or sunburnt skin. If the skin stays hot, cool it under cool or lukewarm running water for 10 to 20 minutes. If a blister appears, don't burst it; keep it clean, cover it loosely and ask a pharmacist or doctor.

The safest areas are the upper back, chest, stomach, thighs, and forearms — places with more tissue between skin and bone. Avoid the face, genitals, joints, and any areas with broken skin, sunburn, or recent tattoos. Our safety guide includes a detailed body area map showing green, amber, and red zones with recommended temperatures for each.

No. An ordinary candle doesn't state the temperature its wax melts at, and candle waxes melt across a wide range: paraffin at about 46–68°C and beeswax at 62–65°C. Its dyes and fragrance also weren't chosen for skin. A wax play candle is made to be dripped on the body and tells you its temperature.

Mild redness lasting 15–60 minutes is normal and expected — it is a heat response, not a burn. If redness persists beyond two hours, apply aloe vera gel and a cool compress. For any blistering, apply burn cream and seek medical advice. Always do a small test pour on the inner forearm before a full session. Full aftercare protocol in our safety and aftercare guide.

Every candle is scented and contains plant waxes, and even cosmetic fragrances and natural waxes can cause a reaction on very sensitive or allergy-prone skin. Always make a test drop on a small area first and wait before you continue. If you have known allergies or a skin condition, ask a doctor first, or write to hello@waxplayme.com for the full ingredient list.

Each candle is available in four sizes: S (120 g, approximately 3–5 sessions), M (165 g, 5–8 sessions), L (250 g, 8–12 sessions), and XL (350 g, 12–18 sessions). Prices range from €30 to €70. If you are buying your first candle, the M size offers a good balance between exploration and value.

Our range spans 50°C (gentle warmth) to 75°C (intense heat). 50°C feels like warm bathwater. 55°C adds a mild tingle. 60°C gives a clear, satisfying heat. 65°C introduces a brief sting. 70°C is sharp and immediate. 75°C is for experienced players who want full intensity. Our temperature guide explains the sensation of each level with recommended body areas and distances.

For someone who has never tried wax play, the Random Beginner Set is the easiest choice — we curate it specifically for first-timers. For couples who enjoy the ritual, the Duo Holy Intimacy (50°C + 55°C) makes a thoughtful gift. For someone more experienced, the Trio Inferno covers the warmer end of our range.

A blend of paraffin from a medical supplier and plant waxes (soy, coconut, palm and rice), in proportions that change from candle to candle to set its temperature. The colours are cosmetic grade, the shimmer is natural mica, the scents are cosmetic fragrances and the wicks are 100% cotton. Olga Bevz developed the recipe with a cosmetic chemist, and every candle is made by hand in Lisbon.

Wax peels off skin easily once cooled — simply lift an edge and pull. Any residue washes away with warm water and soap. For fabric, let the wax harden completely, then flex the fabric to crack and lift it off. A warm iron over a paper towel can remove final traces. Using a dark towel or dedicated sheet during play prevents staining on light fabrics.

Yes. Our candles are designed for multiple sessions. Simply relight, let the melt pool form (5–10 minutes), and pour. Each relighting is a fresh session. Between uses, store the candle in a cool, dry place away from direct sunlight. Trim the wick to 5 mm before each use for a clean, even burn.

Each candle has a distinctive but moderate fragrance that adds to the sensory experience without overpowering. The scent is most noticeable when the candle is burning and during the pour. Once the wax cools on skin, the fragrance fades gently. If you are scent-sensitive, the 75°C Nude Musco Blanco has the subtlest, most neutral profile in our range.

From Lisbon, for a flat rate per order whatever its size: €10 to Portugal, €15 to the European Union (except Cyprus) and Monaco, €30 to the rest of Europe, including the United Kingdom, Switzerland and Norway, and €63 (about $70) to the United States by DHL. You see the rate in your cart before you pay. Orders leave within 3–5 business days, then usually take 1–3 business days within Portugal, 4–6 across the EU and 5–10 to the rest of Europe. Outside the EU, customs may charge import VAT, duties or handling fees on arrival; the recipient pays these and they are not included in our prices or shipping.

Yes. Each candle is wrapped in paper and placed in a cotton pouch, and the order ships in a plain bubble envelope with no product names, images, or company branding visible on the outside. The sender label shows a neutral name. Your delivery driver and anyone handling the package will have no indication of the contents inside.

We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express. All transactions are securely encrypted. Your bank statement will show a neutral descriptor. For questions about payment, contact us at hello@waxplayme.com.

We offer a 14-day return window in line with EU consumer rights. If you are not satisfied, contact us at hello@waxplayme.com within 14 days of delivery. Candles must be unused and in original packaging. Once we receive the return, refunds are processed within 5–10 business days. Full details on our refund policy page.

Aftercare has two parts: physical and emotional. Physically, peel off the cooled wax, wipe the skin with a warm damp cloth, and apply a soothing moisturiser or aloe vera. Emotionally, take time to decompress together — talk about what felt good, what you would change, and check in on each other. Our safety and aftercare guide has a complete aftercare protocol.

At lower temperatures (50–60°C), redness typically fades within 15–30 minutes. At higher temperatures (65–75°C), mild redness can last up to 60 minutes. This is a normal heat response, not a burn. If redness is accompanied by raised welts or persists beyond two hours, apply aloe vera and a cool compress. See our safety guide for the full redness timeline.

It is better to moisturise after, not before. Oil-based products on skin before wax play can trap heat and change how the wax adheres, potentially causing uneven cooling. Start with clean, dry skin. After the session, apply a gentle moisturiser or aloe vera as part of your aftercare routine. Our beginner’s guide covers full preparation and aftercare steps.